Jeffery Miglicco’s Lead with Empathy hits Amazon bestseller status

Jeffery Miglicco’s chapter in the June 4 release of Lead with Empathy has pushed the book to Amazon bestseller status across multiple business and leadership categories. The launch puts a practical case for “strategic empathy” in front of executives, founders and managers navigating tighter margins, employee demands and harder stakeholder negotiations.

Why it matters: - Jeffery Miglicco’s chapter argues that empathy can be a business tool, not just a soft skill. - The timing matters for leaders dealing with employee expectations, customer retention pressure, tighter margins and more complex stakeholder negotiations. - The book’s Amazon performance suggests strong demand for leadership content focused on practical communication and decision-making.

What happened: - SuccessBooks® announced that Lead with Empathy reached Amazon Best-Seller status after launching on June 4, 2026. - Miglicco co-authored the book with Chris Voss and other professionals worldwide. - Miglicco’s chapter is titled “The Hard Truth About Empathy in Business.” - The book also reached #1 New Release in Direct Marketing. - The title ranked across Amazon’s new release lists in Entrepreneurship, Marketing, Communication Skills, Business Development & Entrepreneurship, Marketing & Sales, and Business & Money.

The details: - Miglicco describes “strategic empathy” as understanding the pressures, incentives, risks and fears driving employees, customers, partners and stakeholders while still protecting the business. - The chapter argues that empathy is not about avoiding hard decisions or leading through sentiment. - Miglicco says empathy and accountability are not opposites. - The chapter says a customer asking for lower pricing may be reacting to board pressure. - The chapter says an employee asking for a raise may be seeking recognition, clarity or growth. - The chapter says a partner pushing for new terms may be managing unstated risk. - Miglicco says leaders should use empathy to understand the full reality before deciding what to do. - Miglicco said, “For years, I misunderstood empathy as something that slowed leaders down. What business taught me is the opposite. When you understand the real pressure people are under, you make clearer decisions, protect relationships, and negotiate from a stronger position.” - Miglicco said, “Strategic empathy is not about being nice. It is about understanding the full reality in front of you—your customer’s pressure, your employee’s motivation, your partner’s risk, and your own economics, before deciding what to do.” - Miglicco said, “The best leaders do not use empathy to avoid hard conversations. They use it to have better ones.” - Miglicco said the chapter draws from early business setbacks, financing challenges, customer negotiations, family pressure and leadership decisions.

Between the lines: - The chapter positions empathy as a discipline for executives, founders, sales leaders and managers, not a personality trait. - The message is aimed at leaders who need to balance human concerns with economics, performance standards and long-term company health. - The bestseller rankings point to a market for leadership advice that blends negotiation tactics with emotional intelligence.

What’s next: - Lead with Empathy is available on Amazon.com and Jeffery Miglicco’s website. - Readers can also contact Miglicco at info@jeffmiglicco.com. - Miglicco’s broader leadership profile will likely continue to center on healthcare operations, entrepreneurship and values-driven management.

The bottom line: - Miglicco is framing empathy as a practical edge in business, and the book’s early Amazon traction suggests that message is resonating.